What a meeting with a digital twin looks like on Google Meet, Teams and Zoom

As one more participant. Your client opens the meeting link at the agreed time and sees someone with your face, speaking in your voice, whose name ends in "Clon IA". They do not have to install anything or learn a new tool. It is the same video call they would have with you.

The appointment starts on your booking page, which is connected to your calendar. The client picks an open slot and receives the invitation. When the time comes, the twin joins the link for that appointment. You do not need to be there.

The three that almost every company uses, plus a room of its own. This table sums up how each one works.

If your client works for a company that only allows Teams, or prefers Zoom because it is open on their screen all day, nobody has to talk them into switching. The meeting happens where they already work.

If your client is in another country, the meeting can be held in their language. Your twin speaks in your voice in more than 20 languages, and each one opens only once you have listened to a sample and approved it. The content is the same in all of them: your Master Brain and your Book of Criteria.

That it is an artificial intelligence. It says so in its first turn, before getting into the subject, and its name in the participant list ends in "Clon IA". Both are part of the product and cannot be switched off.

There is a legal reason. Article 50 of the EU AI Act asks that people know they are talking to an AI system, clearly and at the latest at the first interaction. There is a practical reason too: a sales conversation that opens with a surprise opens badly. In "How to tell your clients they will be talking to your digital twin" we explain how to say it before the appointment as well, on your website and in the confirmation.

That depends on your twin's level. The platform opens each kind of meeting once the twin has shown it is ready for it.

• Level 1: demonstrations and general questions about you and your work.
• Level 2: sales and discovery calls with prospective clients.
• Level 3: delivery of your paid service, after passing the Mirror Test.

On a sales call, the twin presents your method in your words, asks the questions you would ask and proposes the next step. It works from your Master Brain: your materials, your stories and the rules in your Book of Criteria, each one approved by you and with its source.

It admits it. When a question is not in its brain, the twin tells the client it does not have that information, notes the question down and passes it to you as a task so that you can decide what to do with it. Its rule is not to improvise a price, a deadline or an opinion on a specific case.

The reason is simple. What your twin tells a prospective client is your business's communication, just like your website or your proposal. The Spanish Unfair Competition Act treats false information about a service, its features or its price as misleading. "What your digital twin does when it doesn't know something" covers how to prepare for those cases.

With five checks you can do in an afternoon.

• 1. Hold a test meeting with yourself as the client. Join from another device, listen to the introduction and ask three hard questions.
• 2. Read what your booking page says. The client should know who they will be talking to, how long the appointment lasts and what it is for.
• 3. Decide which platform you use by default and when you accept another.
• 4. Write the boundary rules in your Book of Criteria: which questions stay with you and when the twin proposes an appointment with you.
• 5. Check your calendar. The booking page offers the slots you have open, so an out-of-date diary ends in appointments at the wrong time.

After the first real meetings, read what was said. Each unanswered question shows you which material or which rule your brain is missing.

Three things, and it is best that they read them before booking. That the meeting is held by your digital twin, an AI with your face and your voice. That the twin answers from what you have taught it and passes on what it does not know. And how to reach you if they would rather speak to you in person.

Saying it beforehand does not cost you meetings. Someone who books knowing who they will be talking to arrives in a different frame of mind, and the conversation starts where it should.

• Today: your twin joins Google Meet, Microsoft Teams, Zoom or your Legathum room, with your face and your voice, from an appointment on your booking page.
• Today: it says it is an AI in its first turn, its name ends in "Clon IA" and you can revoke it with one click.
• Today: it works according to its level, and passes each question that is not in its brain to you as a task.
• In development: a counter of live twin minutes that you can see inside the platform.
• In development: integration through an API for companies that want to bring twins into their own product.