The three levels of a digital twin: when it greets, sells and delivers

Because it does not know enough about you yet. On the day you record, your twin has your face and your voice, but your judgement is still in your head. Letting it take a sales call at that point would put your name in front of answers nobody has reviewed.

The levels put that risk in order. Each kind of conversation opens once the twin has what it needs for it, and the platform checks this for you. What it tells a prospective client is your business's communication: the Spanish Unfair Competition Act treats false information about a service, its features or its price as misleading. The levels are there so that this does not happen while your twin is learning.

This table sums up the three steps.

Before level 1 the twin does not see anyone. It is in preparation.

Four things, in whatever order you prefer.

• 1. You complete your profile: who you are, what you do and for whom.
• 2. You take the iPersonality personality assessment.
• 3. You upload at least one material and approve at least one of the ideas the platform draws from it.
• 4. You record about seven minutes in the studio, which give your twin your face and your voice, and you confirm your consent.

Consent is confirmed properly. You receive a link by email and record a video reading a sentence aloud, and the Legathum team reviews every twin before it speaks. Twins are only created of real people who have recorded themselves.

With that, your twin can already introduce itself, say what you do and answer general questions. It is the moment to show it to people you trust and listen to what they ask it. "How to record your digital twin: script, light and sound in seven minutes" covers the recording in detail.

This is where most of the work is, and the work is yours. There are six capture sessions inside Legathum, of between 35 and 60 minutes each, which you can pause and resume. In them you tell your story, your cases and how you decide, and from that come the candidate rules for your Book of Criteria.

Then you decide. Nothing goes into your twin without your approval on the "Review" screen. Level 2 needs three things:

• That no item from the sessions is left to review.
• That you have decided every high-confidence rule, one by one. This is the Bearer's Test.
• That you have approved at least one red line, something you would never do, and at least one limit of your service.

At level 2 your twin takes sales and discovery calls. It presents your method, asks your questions and proposes the next step.

Pass the Mirror Test. Your twin solves blind four real cases of yours that it has never seen, and its decision is compared with the one you took. It passes if it agrees with you on at least 90% and crosses none of your red lines.

If it does not pass, a correction session opens and the next test asks for four new cases. In the meantime your twin carries on working at level 2.

At level 3 it can deliver your paid service on its own. It is the only level that does not depend on your work alone: it depends on the twin showing, with cases, that it decides as you would. In regulated professions, such as the law, paid delivery does not open yet and the twin stays at level 2.

There is no fixed timescale, because it depends on your pace. What can be counted is the work.

• Level 1: the profile, the assessment, uploading one material and a recording of about seven minutes.
• Level 2: six sessions that add up to a little over four hours, plus the time to read and approve your rules. You can spread them over several days.
• Level 3: writing the four sealed cases before the fourth session, and requesting the test once you are at level 2.

The Legathum team supports you through the set-up. "What happens after you buy your digital twin, step by step" covers what happens from payment to the first meeting.

Yes. The level is worked out from what is in your brain at any given moment. If a requirement stops being met, for example because there are new items left to review, the twin goes down a level until you deal with them. The platform lets you know with a task and an email when the level goes up and when it goes down.

That is reasonable. A twin with half-approved rules should not take a sales call as if they were approved.

• Today: three levels that go up and down on their own according to what you have completed, with notice by task and by email.
• Today: six capture sessions inside Legathum, the "Review" screen and the Mirror Test as the door to level 3.
• Today: at any level, your twin says it is an AI in its first turn and its name ends in "Clon IA".
• In development: integration through an API for companies that want to bring twins into their own product.
• In development: a counter of live twin minutes that you can see inside the platform.