The six capture sessions of a digital twin: what each one asks

To get out of your head what you have never written down. Your materials say what you know. What they do not say is why you take one decision and not another, how you say no, or what you would do with a client who asks for something that does not suit you. That only comes out when someone asks you about specific cases.

The sessions are that interview. It is run by a facilitator inside Legathum: Deibson Silva's twin, which follows a different script in each one. You talk and it asks. What you say produces stories, expressions and candidate rules that you review afterwards.

Each one has an aim and a planned length. The table lists them in the order they are held.

Altogether that is a little over four hours of conversation. They do not have to be done back to back.

Who you are and how you speak. The first goes through your working life with dates: where you trained, who taught you what you use today and the moments that changed your path. It ends with how you introduce yourself in one sentence and with what you would never do for money.

The second looks for your stories. The one you tell most about yourself, two or three client cases that taught you something and a mistake you learned from. Client cases are told without names or details that would let anyone be recognised. The situation, what you did and the lesson are enough, and that is also what the GDPR asks when it limits personal data to what is necessary.

The third listens to how you speak. Whether you are formal or informal with clients, how you greet them and say goodbye, how you give bad news. You are asked to explain the central idea of your work as you would to a new client, and for the expressions you use a lot and the ones you would never use.

With real cases. It is the longest session and the one that carries most weight. You go through eight real cases and, for each one, the facilitator asks you the same things in the same order:

• 1. What triggered the situation.
• 2. What you decided, in one sentence.
• 3. Why. And why that. And what would have happened if one condition had been different.
• 4. What you would never have done in that case, whatever happened.

The real rule tends to show up at the third question, once you have given the explanation you always give and are asked for the next one. Sometimes what you say you do and what you did do not match. That is fine: it is exactly what the session is looking for, because your twin has to inherit what you do.

Before this session you write four more cases separately, and they are kept sealed. They are your twin's exam in the Mirror Test, which is why they are not discussed here.

It is the fifth session, and in it the rules come back to you. The facilitator reads them to you one by one, in your words and in the same shape: if this happens, then you decide that, for this reason. Then it asks whether you would decide that way.

There are only three answers. Yes. Yes, with a change, and then the rule is reworded with you. Or no, and then you tell the case that contradicts it. "They are all fine" is not accepted: each one is reviewed. The red lines, the things you would never do, are gone through separately.

Review. What comes out of a session does not go into your twin by itself. It appears on the "Review" screen, where you read each item and decide: you approve it, correct it or discard it. That is where your signature goes.

That review is what counts towards your level. For your twin to take sales and discovery calls, nothing from the sessions can be left to review, you must have decided every high-confidence rule, and you must have approved at least one red line and one limit. "What a Book of Criteria is, and why every rule has a source" explains what each rule looks like once it is approved.

Three things help more than any others.

• Bring specific cases. Before the fourth session, note down eight real situations in which you had to decide. The name of the situation is enough.
• Choose a quiet place and a stretch of time without interruptions. You can pause, but a conversation cut short five times loses its thread.
• If, between one session and the next, you remember a case that breaks a rule, note it down. The fifth session starts with exactly those cases.

ISO 30401, on knowledge management systems, talks about establishing, maintaining, reviewing and improving an organisation's knowledge. The sessions are the part where it is established. The rest comes later, each time you review what your twin could not answer.

They cover different ground, and your twin needs both. Materials hold what you have already explained somewhere: your process, your service, the questions you are asked most. The sessions hold what only comes out when you are asked about a real case. A twin with materials and no sessions can describe your work but cannot take your decisions. A twin with sessions and no materials knows how you decide but has little to draw on when a client asks what your service includes.

A practical order is to upload the essential materials first, since level 1 asks for at least one, and then book the sessions.

• Today: six guided capture sessions inside Legathum, of between 35 and 60 minutes, which you can pause and resume.
• Today: the "Review" screen, where you approve, correct or discard each item before it goes into your twin.
• Today: four sealed cases that you write before the fourth session and that are set aside for the Mirror Test.
• In development: bringing the values and motivators from your personality assessment into the twin. Today it receives your style: the tone, pace and warmth you speak with.